Proud to Serve.  Proud to Solve.

Zenith American Solutions, over 79 years of experience serving
nearly two million plan participants.​

Our Mission

 
To compassionately care for America’s Workforce so that they can live more secure, productive, and healthy lives.
 

Our Vision & History

 
Our vision is to provide multiemployer clients and their members with tailored solutions, superior customer experiences, and local personalized services from a trusted partner. 

Over the last 79 years, as the largest independent Taft Hartley Third Party Administrator in the United States, we have served over two million American workers. We are committed to continuous investment in our people, solutions, and technology to support our clients.
 

Zenith American Solutions' Family of Companies

 


Pacific Federal, LLC (PacFed) is one of California’s largest and most experienced employee benefits firms. Since 1990, PacFed has served as a trusted consultant and complete administrator of employee benefits via single-source, direct services. With ties to Taft-Hartley, PacFed harnesses group purchasing power.
 

Value Proposition

Superior service.

We don’t just serve our clients and members; we compassionately care for them and their families so they can live more confidently knowing we are there for them.
 

Empowered people.

We trust our people to work with integrity and accountability, and empower them with the tools to provide the best service and custom solutions to meet our clients’ needs.
 

Third Party Administration (TPA) expertise.

We believe that expertise in all areas of Taft-Hartley and Trust Fund administration, technology, and customer service sets us apart as an industry leader and trusted TPA partner.
 

Continuous innovation.

We are always looking for new and innovative ways to better use technology and adapt our services and systems to better support our team and our clients.

Meet The Management Team

Kim Fiori
President and Chief Executive Officer
Kim Fiori joined Zenith American Solutions as Chief Operating Officer in 2021 and was promoted to Chief Executive Officer in 2022. As CEO, Kim is responsible for the overall success and growth of the organization. She leverages expertise in two things - (1) navigating the Taft-Hartley industry and (2) operational strategy to enhance business across service levels to provide cutting edge, complex solutions to members and clients.

Kim has over 30 years of experience in the healthcare/payor space, previously serving as Regional President for Trustmark Health Benefits, providing leadership for all aspects of Operations, Growth and Retention. Throughout her career, Kim has used her operational and analytical skillset to present and strategize with clients. Kim’s vast healthcare background includes developing organizational vision, operational policies and proven execution capability.

Kim holds a Master’s degree from Walsh College in Troy, Michigan.
Keagan Kerr
EVP, Chief Human Resources Officer
Keagan J. Kerr joined Zenith American Solutions in August 2023 as Executive Vice President, Chief Human Resources Officer, reporting to CEO Kim Fiori.

He is a trusted advisor and partner to executives and employees; helping them strengthen the performance of their organizations and enhancing their personal impact.

Keagan’s record of accomplishment has spanned human resources and organizational development executive roles for Barrick Gold, Coeur Mining, Vestas and Engie.

He earned a B.A. from Florida Southern College and a M.A. from Gonzaga University.
Kevin MacCormack
EVP, Chief Financial Officer
Kevin MacCormack joined our management team in February 2023, bringing with him over 25 years of experience in corporate finance.

He has served as CFO of several private equity-backed growth companies and has worked across a range of industries, including retirement solutions and healthcare. Prior to his CFO experience, Kevin was a senior investment banker with Raymond James where he advised companies on mergers & acquisitions and capital raising initiatives. Kevin holds an MBA from Stanford University and a BS in Finance from the University of Illinois.
Michele Rivas
EVP, Chief Legal Officer
Michele Rivas was promoted from Vice President, Deputy General Counsel to Chief Legal Officer in September 2023. She has over 20 years of employment, labor, ERISA and corporate law experience. For the past 6 years, she has led the expansive regulatory changes required by the Consolidated Appropriations Act of 2019 (including the No Surprises Act) and the Transparency in Coverage Rule; spearheaded due diligence; and successfully partnered with outside counsel in obtaining acquisition targets. As Chief Legal Officer, Rivas leads the Company’s internal legal and compliance teams.

Prior to joining Zenith, Rivas was in-house counsel and a center of excellence for employee benefit-related matters for a regional broker and counsel at firms including Jaffe, Sullivan Ward and Eggersen & Associates, providing legal services to Fortune 500 companies and large benefit plans (including acting as fund counsel to Taft-Hartley funds). She is a Michigan Super Lawyer Rising Star, a fellow of the American Bar Association and a past President of the Women Lawyers Association of Michigan.
Roberto Hormazabal
EVP, Chief Client Relations & Business Development Officer
Roberto Hormazabal joined Zenith’s Executive Leadership Team as Chief Client Relations & Business Development Officer in 2023, reporting directly to the Company's President and CEO Kim Fiori.

Roberto has over 25 years of experience in Sales, Account Management, and Performance Improvement, including 20 years at EmblemHealth (including ConnectiCare) where he was responsible for organic growth, retention, strategic relationships, channel compensation programs, and overall P&L. Roberto holds a bachelor’s degree in political science from the University at Albany, SUNY.
Susan Paul
EVP, Chief Operating Officer
Susan Paul joined Zenith American Solutions in January 2023.

Susan has close to 30 years of experience in the healthcare/payor industry, holding positions within Operations and Client Services. Susan has held numerous operations-focused leadership roles. As Vice President, Employer Services at Trustmark, a health benefit plan administrator, Susan was responsible for all aspects of administrative operations and strategy. Prior to Trustmark, Susan held key roles at UnitedHealthcare and The Travelers. Susan also possesses extensive experience in the development and leadership of growth and retention operations, executing the growth vision while raising client satisfaction.
Tom Sciuto
EVP, Chief Marketing, Strategy, and Community Labor Officer
Tom Sciuto is an esteemed leader in the benefits administration industry, currently serving as the Executive Vice President and Chief Marketing, Strategy and Community Labor Officer at Zenith American Solutions ("Zenith"), the world’s largest Taft-Hartley (multiemployer) third party administrator (“TPA”). With over three decades of expertise, Tom is a trusted partner who prioritizes client satisfaction, value creation, and most importantly, an optimal member experience – the cornerstone of Zenith’s commitment to superior service delivery.
Since joining Zenith in 2015 as Chief Client Officer and subsequently serving as Chief Growth Officer, Tom has held various independent contributor and leadership positions in sales, client services, marketing, product, and consulting in both the health and retirement areas, at leading regional, national and local health plans, such as United Healthcare, HealthNet, and ConnectiCare. In addition, he provided C-Suite consulting services to both the Mashantucket Pequot Tribal Nation (MPTN – Foxwoods), and United Healthcare. His experience covers various market sectors, including Commercial, Public Sector, Governmental, Taft-Hartley and Tribal, and with clients of all sizes. Tom holds a Bachelor’s Degree in Communication Sciences from the University of Connecticut, and has earned Life, Accident and Health producer licenses in numerous states.

Tom's visionary leadership is driven by an unwavering dedication to hiring, fostering, and building an optimal team of competent leaders and strong individual contributors focused on top service delivery. He passionately delivers transformative solutions that empower clients to achieve their goals and enhance the overall well-being of their membership. At Zenith, we prioritize superior customer experiences, placing clients and their members at the forefront of everything we do.
Kim Fiori
President and Chief Executive Officer
Kim Fiori joined Zenith American Solutions as Chief Operating Officer in 2021 and was promoted to Chief Executive Officer in 2022. As CEO, Kim is responsible for the overall success and growth of the organization. She leverages expertise in two things - (1) navigating the Taft-Hartley industry and (2) operational strategy to enhance business across service levels to provide cutting edge, complex solutions to members and clients.

Kim has over 30 years of experience in the healthcare/payor space, previously serving as Regional President for Trustmark Health Benefits, providing leadership for all aspects of Operations, Growth and Retention. Throughout her career, Kim has used her operational and analytical skillset to present and strategize with clients. Kim’s vast healthcare background includes developing organizational vision, operational policies and proven execution capability.

Kim holds a Master’s degree from Walsh College in Troy, Michigan.
Keagan Kerr
EVP, Chief Human Resources Officer
Keagan J. Kerr joined Zenith American Solutions in August 2023 as Executive Vice President, Chief Human Resources Officer, reporting to CEO Kim Fiori.

He is a trusted advisor and partner to executives and employees; helping them strengthen the performance of their organizations and enhancing their personal impact.

Keagan’s record of accomplishment has spanned human resources and organizational development executive roles for Barrick Gold, Coeur Mining, Vestas and Engie.

He earned a B.A. from Florida Southern College and a M.A. from Gonzaga University.
Kevin MacCormack
EVP, Chief Financial Officer
Kevin MacCormack joined our management team in February 2023, bringing with him over 25 years of experience in corporate finance.

He has served as CFO of several private equity-backed growth companies and has worked across a range of industries, including retirement solutions and healthcare. Prior to his CFO experience, Kevin was a senior investment banker with Raymond James where he advised companies on mergers & acquisitions and capital raising initiatives. Kevin holds an MBA from Stanford University and a BS in Finance from the University of Illinois.
Michele Rivas
EVP, Chief Legal Officer
Michele Rivas was promoted from Vice President, Deputy General Counsel to Chief Legal Officer in September 2023. She has over 20 years of employment, labor, ERISA and corporate law experience. For the past 6 years, she has led the expansive regulatory changes required by the Consolidated Appropriations Act of 2019 (including the No Surprises Act) and the Transparency in Coverage Rule; spearheaded due diligence; and successfully partnered with outside counsel in obtaining acquisition targets. As Chief Legal Officer, Rivas leads the Company’s internal legal and compliance teams.

Prior to joining Zenith, Rivas was in-house counsel and a center of excellence for employee benefit-related matters for a regional broker and counsel at firms including Jaffe, Sullivan Ward and Eggersen & Associates, providing legal services to Fortune 500 companies and large benefit plans (including acting as fund counsel to Taft-Hartley funds). She is a Michigan Super Lawyer Rising Star, a fellow of the American Bar Association and a past President of the Women Lawyers Association of Michigan.
Roberto Hormazabal
EVP, Chief Client Relations & Business Development Officer
Roberto Hormazabal joined Zenith’s Executive Leadership Team as Chief Client Relations & Business Development Officer in 2023, reporting directly to the Company's President and CEO Kim Fiori.

Roberto has over 25 years of experience in Sales, Account Management, and Performance Improvement, including 20 years at EmblemHealth (including ConnectiCare) where he was responsible for organic growth, retention, strategic relationships, channel compensation programs, and overall P&L. Roberto holds a bachelor’s degree in political science from the University at Albany, SUNY.
Susan Paul
EVP, Chief Operating Officer
Susan Paul joined Zenith American Solutions in January 2023.

Susan has close to 30 years of experience in the healthcare/payor industry, holding positions within Operations and Client Services. Susan has held numerous operations-focused leadership roles. As Vice President, Employer Services at Trustmark, a health benefit plan administrator, Susan was responsible for all aspects of administrative operations and strategy. Prior to Trustmark, Susan held key roles at UnitedHealthcare and The Travelers. Susan also possesses extensive experience in the development and leadership of growth and retention operations, executing the growth vision while raising client satisfaction.
Tom Sciuto
EVP, Chief Marketing, Strategy, and Community Labor Officer
Tom Sciuto is an esteemed leader in the benefits administration industry, currently serving as the Executive Vice President and Chief Marketing, Strategy and Community Labor Officer at Zenith American Solutions ("Zenith"), the world’s largest Taft-Hartley (multiemployer) third party administrator (“TPA”). With over three decades of expertise, Tom is a trusted partner who prioritizes client satisfaction, value creation, and most importantly, an optimal member experience – the cornerstone of Zenith’s commitment to superior service delivery.
Since joining Zenith in 2015 as Chief Client Officer and subsequently serving as Chief Growth Officer, Tom has held various independent contributor and leadership positions in sales, client services, marketing, product, and consulting in both the health and retirement areas, at leading regional, national and local health plans, such as United Healthcare, HealthNet, and ConnectiCare. In addition, he provided C-Suite consulting services to both the Mashantucket Pequot Tribal Nation (MPTN – Foxwoods), and United Healthcare. His experience covers various market sectors, including Commercial, Public Sector, Governmental, Taft-Hartley and Tribal, and with clients of all sizes. Tom holds a Bachelor’s Degree in Communication Sciences from the University of Connecticut, and has earned Life, Accident and Health producer licenses in numerous states.

Tom's visionary leadership is driven by an unwavering dedication to hiring, fostering, and building an optimal team of competent leaders and strong individual contributors focused on top service delivery. He passionately delivers transformative solutions that empower clients to achieve their goals and enhance the overall well-being of their membership. At Zenith, we prioritize superior customer experiences, placing clients and their members at the forefront of everything we do.

Business Development and Client Service Leaders

Clay Ellis
Senior Vice President
Client Services (Washington)
Clay Ellis serves as Vice President, Client Services in the Pacific Northwest and brings to Zenith American Solutions more than 28 years of experience in the benefits industry. Prior to joining our firm, Clay served for 14 years as Chief Operating Officer for Healthcare Management Administrators, a Blue Shield Blue Cross TPA subsidiary, and also held senior leadership positions with Northwest organizations such as First Choice, Health Washington, and Cigna Healthcare.
Clay is also known for leading the development of several health insurance products in the region including Inland Health, the Costco Healthplan, Cigna Healthcare of Oregon, and Health Washington – a Boeing health plan offering.

Clay was brought to the Pacific Northwest by CIGNA in 1993 after serving in multiple operational and leadership positions. Having direct experience in many facets of the benefits industry, Clay’s commitments to client focus, operating quality, and servant leadership have served as the key elements of his management philosophy throughout his career. He works closely with a decorated team of highly experienced client professionals and operational leaders to deliver on our promise to serve our clients and take care of America’s workforce.
Dave Dreibelbis
Senior Vice President
Client Services (Nevada)
Dave Dreibelbis is the Vice President of Client Services for Zenith American Solutions leading the team responsible for the administration of the Health & Welfare and Pension plans for Southern Nevada’s 55,000 Culinary and Bartender union members and their families. Dave has over 25 years of leadership experience in Client Service, Customer Service and IT and has been with Zenith American Solutions since 2010.

Dave grew up in Las Vegas, graduating from the University of Nevada-Las Vegas in 1988 with a degree in Management Information Systems. Dave has served on the Board of Directors for the UNLV Alumni Association, Classrooms on Wheels and has served on the Board of Directors Events Committee for the Boys and Girls Club of Southern Nevada. In 2018, Dave was appointed by Nevada Governor Brian Sandoval to serve a three year term on the Governor’s Workforce Development Board for the state of Nevada. Along with his wife Cindy, Dave is actively engaged in many Southern Nevada non-profit organizations.
Mary Laffey
Senior Vice President
Client Services (California)
With more than 30 years of experience in the industry, Mary Laffey brings a wealth of knowledge and experience to her position of vice president, Client Services at Zenith American Solutions. She previously worked in billing and eligibility, delinquency and claims before moving to Client Services, where she has stayed for 20 years.

Mary has serviced many different health and welfare, pension, vacation and apprenticeship funds. She also works on the Zenith American New Business Implementation team and manages our Client Services team in California.

Mary’s extensive experience in third-party administration, as well as her focus on quality customer service for her clients, continues to make her a highly valuable member of the California service team. She is dedicated to providing Zenith American clients with the highest quality of service and professionalism.
Mike Shea
Senior Vice President
Client Services (Southwest/Southeast)
Mike Shea joined Zenith American Solutions in 2009, and currently serves as vice president, Client Services overseeing offices and clients in a number of states: Nevada (Las Vegas), Oklahoma, Louisiana, New Mexico, Texas (Dallas and Houston), Atlanta, Alabama and Ohio. Prior to being promoted to his current position, Mike served as branch and operations manager for our Las Vegas office.

Mike has 12 years of experience managing Taft-Hartley trust funds, providing expertise that enables Zenith American to keep up with technology trends and innovations and continue providing best-in-class services to our clients and their members.

After serving our country on active duty for 20 years, Mike retired from the U.S. Air Force in 2004.
Pati Piro-Bosley
Senior Vice President
Client Services (West)
Zenith American Solutions Senior Vice President Pati Piro-Bosley has more than 30 years of experience as a client services executive in Taft-Hartley fund administration. She is a dynamic leader in third-party administration, and has consistently managed the overall stability and success of the plans she serves in the Northwest.

As administrative services duties have become more sophisticated, demanding and complex, Pati has demonstrated her ability to manage the day-to-day operations of trust funds. An effective leader, she initiates and guides change to comply with the ever-evolving benefits administration environment.

Prior to joining Zenith American, Pati served as the executive vice president for ATPA’s Northwest Regional Office. She earned a bachelor’s degree from Colorado State University and serves as a trustee on a multi-employer pension trust.
Steve Selinsky
Senior Vice President
Business Development
Email: SSelinsky@zenith-american.com

Steve Selinsky is recognized as a result-driven leader within the health care benefits industry. In July of 2023, Steve joined Zenith American Solutions as the Senior Vice President of Business Development.

Steve has over 30 years of experience in sales leadership across all product lines, including Taft-Hartley Funds, at several major health insurers and third-party administrators. Prior to joining Zenith, Steve served as the vice president of Government Programs, Product Strategy and Community Outreach for Health Alliance Plan, where he was responsible for coordinating all sales, enrollment activities, and overall performance for HAP’s individual, Medicare and Medicaid programs, as well as developing HAP’s government and commercial products.

Steve's dedication to health benefits industry is reflected by his vast involvement in industry organizations. Notably, he served as the president of the National Association of Benefit and Insurance Professionals (formerly NAHU) from 2010 to 2011 and was a board member and chair for both NABIP’s education foundation and Political Action Committee (NABIP PAC). In 2017, Steve received the Harold R. Gordon Memorial Award from NABIP. Steve serves on the boards of Leadership Oakland, and RISE, an association that provides quality resources for health care professionals.

Steve holds a bachelor's degree from Albion College in Albion, Mich. He is also a graduate of Leadership Oakland and Leadership Detroit.
Clay Ellis
Senior Vice President
Client Services (Washington)
Clay Ellis serves as Vice President, Client Services in the Pacific Northwest and brings to Zenith American Solutions more than 28 years of experience in the benefits industry. Prior to joining our firm, Clay served for 14 years as Chief Operating Officer for Healthcare Management Administrators, a Blue Shield Blue Cross TPA subsidiary, and also held senior leadership positions with Northwest organizations such as First Choice, Health Washington, and Cigna Healthcare.
Clay is also known for leading the development of several health insurance products in the region including Inland Health, the Costco Healthplan, Cigna Healthcare of Oregon, and Health Washington – a Boeing health plan offering.

Clay was brought to the Pacific Northwest by CIGNA in 1993 after serving in multiple operational and leadership positions. Having direct experience in many facets of the benefits industry, Clay’s commitments to client focus, operating quality, and servant leadership have served as the key elements of his management philosophy throughout his career. He works closely with a decorated team of highly experienced client professionals and operational leaders to deliver on our promise to serve our clients and take care of America’s workforce.
Dave Dreibelbis
Senior Vice President
Client Services (Nevada)
Dave Dreibelbis is the Vice President of Client Services for Zenith American Solutions leading the team responsible for the administration of the Health & Welfare and Pension plans for Southern Nevada’s 55,000 Culinary and Bartender union members and their families. Dave has over 25 years of leadership experience in Client Service, Customer Service and IT and has been with Zenith American Solutions since 2010.

Dave grew up in Las Vegas, graduating from the University of Nevada-Las Vegas in 1988 with a degree in Management Information Systems. Dave has served on the Board of Directors for the UNLV Alumni Association, Classrooms on Wheels and has served on the Board of Directors Events Committee for the Boys and Girls Club of Southern Nevada. In 2018, Dave was appointed by Nevada Governor Brian Sandoval to serve a three year term on the Governor’s Workforce Development Board for the state of Nevada. Along with his wife Cindy, Dave is actively engaged in many Southern Nevada non-profit organizations.
Mary Laffey
Senior Vice President
Client Services (California)
With more than 30 years of experience in the industry, Mary Laffey brings a wealth of knowledge and experience to her position of vice president, Client Services at Zenith American Solutions. She previously worked in billing and eligibility, delinquency and claims before moving to Client Services, where she has stayed for 20 years.

Mary has serviced many different health and welfare, pension, vacation and apprenticeship funds. She also works on the Zenith American New Business Implementation team and manages our Client Services team in California.

Mary’s extensive experience in third-party administration, as well as her focus on quality customer service for her clients, continues to make her a highly valuable member of the California service team. She is dedicated to providing Zenith American clients with the highest quality of service and professionalism.
Mike Shea
Senior Vice President
Client Services (Southwest/Southeast)
Mike Shea joined Zenith American Solutions in 2009, and currently serves as vice president, Client Services overseeing offices and clients in a number of states: Nevada (Las Vegas), Oklahoma, Louisiana, New Mexico, Texas (Dallas and Houston), Atlanta, Alabama and Ohio. Prior to being promoted to his current position, Mike served as branch and operations manager for our Las Vegas office.

Mike has 12 years of experience managing Taft-Hartley trust funds, providing expertise that enables Zenith American to keep up with technology trends and innovations and continue providing best-in-class services to our clients and their members.

After serving our country on active duty for 20 years, Mike retired from the U.S. Air Force in 2004.
Pati Piro-Bosley
Senior Vice President
Client Services (West)
Zenith American Solutions Senior Vice President Pati Piro-Bosley has more than 30 years of experience as a client services executive in Taft-Hartley fund administration. She is a dynamic leader in third-party administration, and has consistently managed the overall stability and success of the plans she serves in the Northwest.

As administrative services duties have become more sophisticated, demanding and complex, Pati has demonstrated her ability to manage the day-to-day operations of trust funds. An effective leader, she initiates and guides change to comply with the ever-evolving benefits administration environment.

Prior to joining Zenith American, Pati served as the executive vice president for ATPA’s Northwest Regional Office. She earned a bachelor’s degree from Colorado State University and serves as a trustee on a multi-employer pension trust.
Steve Selinsky
Senior Vice President
Business Development
Email: SSelinsky@zenith-american.com

Steve Selinsky is recognized as a result-driven leader within the health care benefits industry. In July of 2023, Steve joined Zenith American Solutions as the Senior Vice President of Business Development.

Steve has over 30 years of experience in sales leadership across all product lines, including Taft-Hartley Funds, at several major health insurers and third-party administrators. Prior to joining Zenith, Steve served as the vice president of Government Programs, Product Strategy and Community Outreach for Health Alliance Plan, where he was responsible for coordinating all sales, enrollment activities, and overall performance for HAP’s individual, Medicare and Medicaid programs, as well as developing HAP’s government and commercial products.

Steve's dedication to health benefits industry is reflected by his vast involvement in industry organizations. Notably, he served as the president of the National Association of Benefit and Insurance Professionals (formerly NAHU) from 2010 to 2011 and was a board member and chair for both NABIP’s education foundation and Political Action Committee (NABIP PAC). In 2017, Steve received the Harold R. Gordon Memorial Award from NABIP. Steve serves on the boards of Leadership Oakland, and RISE, an association that provides quality resources for health care professionals.

Steve holds a bachelor's degree from Albion College in Albion, Mich. He is also a graduate of Leadership Oakland and Leadership Detroit.