Administration Services

Providing benefit administrative services for multi-employer, single employer and  public employer benefit plans.

Health and Welfare Administration

Investing in the health and welfare of your organization is one of the best moves you can make.  That is why it is important to prioritize your organizations strategy for being healthy, sustainable, and competitive.  We will help you every step of the way whether it is developing a strategy to simplify your workforce planning or implementing benefits and compensation programs, Zenith American Solutions is with you every step of the way.


Trust Administration

Zenith American Solutions specializes in multi-employer trust administration.  We offer comprehensive services such as:
  • Delinquent Contribution
  • Reciprocity Administration
  • Training Trust Administration
  • COBRA Administration
  • HIPAA Administration
  • And More!

Health Claims Processing

Our clients select us for many reasons and stay with us because of our commitment to service.  The depth of both employee and system resources available within the Zenith American organization supports this commitment and encompasses the full range of benefit administrative services.

Claims Processing Capabilities

  • Proprietary system
  • Medical, dental, vision, prescription and short-term disability plans
  • Virtually unlimited plan design options
  • Clear client customized Explanations of Benefits (EOB)
  • Client customized check stock
  • Acceptance of electronic claims from providers
  • Systematic fraud detection

Expert Customer Services & Claims Processing Representatives

  • Coordination of claims processing and customer service functions
  • Designated, experienced representatives assigned to each client
  • Direct telephone and e-mail access
  • Ownership of participant satisfaction
  • Thorough claims investigation and resolution


Consumer-Driven Health Plans

With traditional health care models, some employers are forced to decide between two options: raising premiums or cutting benefits.  At Zenith American Solutions, we can provide a third option for our clients -- a consumer driven health plan model.  


Eligibility Management 

We offer comprehensive Eligibility Maintenance and Billing Capabilities such as:
  • Maintenance of all necessary information — personal, general, coverage and eligibility spans
  • Retrospective additions and terminations
  • Timely and accurate identification card preparation
  • Unlimited plan and coverage changes with complete history
  • Multiple levels of eligibility breakdown — by group, division, department or area
  • Maintenance of premium and rate data
  • Premium reconciliations and tracking of commissions