We understand that every client is unique. That’s why each of our clients is assigned a primary and secondary Client Services Executive (Account Manager) with technical knowledge of plan design, federal regulations and requirements.
Our Client Services team will oversee day-to-day management of your plan, assist with problem resolution and have direct access to senior-level expertise.
Our priority is to deliver best-in-class service to our clients and their membership, employers, Trustees and plan professionals. We strive to live up to our name as a Solutions provider.
Throughout our history, we’ve frequently asked ourselves tough questions and have adapted to the ever-changing industry landscape. When we reflected on our values, our past and where we’d like to grow, we kept coming back to one big question: What do our clients look for in their Third-Party Administrator?
- Cindy Austin, Executive Manager, NECA
- Randy Curry, President, IBEW 191
- Craig Jones, Business Manager, IBEW 191
To learn more about our customized Client Services solutions, fill out our Request for Proposal Form. You can also submit your questions directly to Thomas Sciuto, Chief Growth Officer via email or by phone at (203) 383-0801.