Benefits administration is a difficult, increasingly complex business. Constant regulatory changes and adjustments to health care and pension plans demand more than just hard work to effectively manage. As a TPA, Zenith American Solutions must keep up with the technology trends and innovations to continue providing best-in-class services to our clients and their members. As the result, many self-administered Taft-Hartley trust funds and third-party administrators like Zenith American need easy-to-use, cost-effective, data-driven systems for a new era of administration. As the largest Taft-Hartley third-party administrator in the United States, we’ve used our industry know-how and resources to develop leading-edge technologies for our own use, as well as for self-administered trust funds. We are proud to offer our own unique Claims processing and Benefit administration solutions. They are web-based or Internet-accessible solutions that facilitate seamless front office and back office operations. Zenith American Solutions has invested in a world class PMO (Project Management Office) that works to ensure each new implementation, enhancement, or change is managed to ensure a quality on time delivery. The team uses PMI standards and project management tools along with IT industry best practices. These tools focus on quality and ensuring the best possible end result for each and every user.
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For general assistance, please call your Client Services representative or your Customer Care team. Access your online portal using this form. If you use the EDGE portal, additional login information can be found on the EDGE Hub. For questions concerning your online portal, including login information, please email: helpdesk@zenith-american.com.