Customer Care

If you need assistance as a participant or provider or wish to access our online resources, please contact your Zenith American Solutions team directly through your designated phone number or visit our Participant and Provider web pages. This phone number is also accessible through your Participant and/or Provider Portal.

If you are a health and welfare participant with questions about your benefits, please contact your Zenith American Solutions Customer Care team using the phone number provided to you on your Member ID card and/or in your Summary Plan Description (“SPD”). To easily access these resources, and others, login to your portal.

For the safety of your information, please avoid sending Personal Identifiable Information (PII) and Protected Health Information (PHI) via this email.