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Billing, Eligibility, and Pension
Powerful and flexible Benefit Administration systems to tackle growing complexities
of Multi Employer/Taft-Hartley administration.
Our Systems offer Zenith American clients the following key features:
Web-based/thin-client architecture
Easy system navigation
Open architecture and easy application integration
Designed for performance and scalability
Specifically designed for Taft-Hartley/Multi-employer funds
Simple rules-engine interfaces for non-technical users
Strong levels of security and HIPAA compliance
Built-in, ready-to-use correspondence system
Extensive set of existing reports and ad-hoc reporting
SAS-70 audit by Grant Thornton
The Zenith American Solutions' systems provide the following functions:
Employer Contract Management & Billing
Track employer agreements and rates
Quick access to contribution records, complete with over/shortage and delinquency history
Agreements & Rates
Ability to define complex contribution rates and agreements with multiple rate components, override and delinquency rules
Contribution Accounting
Separate cash accounting and contribution accounting systems, allow for flexible payment application
Data entry system allows fund/member level detail entries and quick update of employment history
Member Management
Comprehensive screen display contains pertinent information about a member and his/her dependents
Tab view shows correspondence, eligibility/employment/contribution history, benefit accounts, authorization history, alternate IDs, life events, and payee records
One click access to detail views of any of these objects
Eligibility
Dynamically calculated according to user definable rules
Multi-dimensional eligibility history allows accurate data interface (e.g., 834 transactions)
COBRA
Complete compliance, payment accounting, and COBRA administration system with user definable letter templates, election rules, and benefit accounts
Pension
Calculation of pension and vesting credit accruals, breaks-in-service, separation in service, etc., according to user definable pension benefit rules
Inquiry displays with snapshot of member’s retirement account for quick response to benefit questions
Data Interface
Multi-dimensional eligibility and pension benefit data enables quick and accurate data interface via HIPAA compliant EDI (834s) or actuarial reporting
Reporting Capabilities
Reporting can be set up as scheduled and automated or ad hoc
Features include built-in report balancing with multiple output options – data files, paper, and graph formatting, and a powerful, easy-to-use ad hoc reporting tool
Correspondence Tracking
Readily viewable within their associated categories, correspondence can include general phone notes and attachments of any kind, including .pdf, .jpg, .txt, or .doc formats
Correspondence files tagged by status and creation date, and security controlled for different domains.